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By default, you automatically have one team in your Autodesk Account under which all your users and Autodesk subscriptions fall. You can optionally create additional teams. Creating additional teams can be helpful when your company has multiple companies or organizations that are not related, but you want to purchase subscriptions centrally for your entire organization. By creating a team for each division, the admins for those teams will only manage the subscriptions their division pays for, instead of all subscriptions your organization owns. You can also move subscriptions between teams and they will continue to be managed under the same primary admin.
Here are some of the features of teams:
It’s important to understand that teams are different than the groups available in Autodesk Account. Groups allow you to organize and assign products to users. Instead of assigning your users to products one-by-one, you can organize them into groups and manage them by role such that the members of each group are assigned access to the same products. For example, you might create a group for architects who use AutoCAD. To learn more, see Manage groups.
Note: Teams are not supported in Classic user management.
For each of the following procedures, first sign into Autodesk Account at manage.autodesk.com.
When you purchase a subscription for the first time, a new team is automatically created. Optionally, you can create a new team at any time and move the subscription to a different team.
To create a new team
Note: If you're managing a BIM or ACC cloud collaboration product, see Manage Autodesk Account teams with BIM 360 subscriptions for additional information.
By default, a team name uses the name of the initial primary admin assigned when the team was created. But you can give your team a more meaningful name.
Currently, you can't delete a team from your account in Team Settings. Instead, the primary admin should move all subscriptions to a different team. Then contact Autodesk Support to remove the team.
User names and other personally identifiable information (PII) are included in reports and exported data if Personal Data is enabled in team settings. You can configure personal data reporting for a team.
If personal data is Off for one or more teams, hashed data values are shown for all teams.
User names and other personally identifiable information (PII) are included in reports and exported data if Personal Data is enabled in team settings. You can configure personal data reporting for a team.
If personal data is Off for one or more teams, hashed data values are shown for all teams.
You can assign one primary admin and multiple secondary admins to a team. Each of these admins can be assigned to more than one team. Initially, the subscription owner (the purchaser) defaults to the primary admin.
To change a team’s primary admin
Note: Only a secondary admin can become a primary admin.
To assign a secondary admin to a team
You can add unlimited users to a team. Adding users to one team doesn't remove them from other teams.
Note: You can also add users to a team through bulk import or via SSO.
In Autodesk account, creating teams can be helpful when your company has multiple companies or organizations that are not related, but you want to purchase subscriptions centrally for your entire organization. If you are the purchaser, and you are an admin for more than one team, you must assign a team for subscriptions from the Autodesk account portal. Once logged into the Autodesk account portal, from the navigation menu, under User Management, select any of the management options: By User, By Product, or By Group. From the management page, select the team you wish to assign subscriptions to. Then, invite or assign users.
You can also do this through the Subscriptions and Contracts page. Back in the navigation menu, under Billing and Orders, select Subscriptions and Contracts. From this page, expand the Team drop-down and specify the team you wish to add subscriptions to. Then, select a product. From the product page, select Add seats. From the Add seats page, in the Add seats field, enter how many seats you wish to add. Review your payment information on file, and then click Submit order. If you add seats to an existing subscription, those seats stay in the same team as the rest of your subscription. The subscription owner is automatically assigned a seat. If the owner does not use the product, you can reassign that seat to the team.
Note the following:
Only the subscription owner can move a subscription to a different team. Moving a subscription doesn't move the users or assignments. Users who were assigned to the product in the previous team aren't moved automatically with the subscription. For more information about assigning and unassigning users, see Assign product access.
Note: Only unassigned seats can be moved to a different team.
To move a subscription
When to contact support to move a subscription
If any of these cases, contact Autodesk support to move a subscription to a different team:
Like a subscription, when you purchase Flex tokens, Flex is added to a team as follows:
Tokens from the purchase are added to the team’s token balance. Flex tokens closest to expiration are consumed first.
If you manage multiple teams, check that the Flex tokens have been added to the correct team after each purchase. If it is not, move the Flex tokens to the desired team. When moving Flex tokens, all remaining tokens with the same subscription ID are moved to the new team. Assignments and users aren’t moved with a Flex subscription.
The Assistant can help you find answers or contact an agent.
What level of support do you have?
Different subscription plans provide distinct categories of support. Find out the level of support for your plan.