Once your account is created, you should be able to sign in to manage.autodesk.com. If you have sign-in issues, try the following:
- Confirm your username. If you have multiple Autodesk Accounts, make sure you use the email address associated with the account and role you’re trying to access.
- Clear your cache. Try clearing your browser cache and sign in again.
- Close and reopen your browser. After you clear the cache and browsing data, you may need to restart your browser.
- Try a different browser. Your browser may not be compatible with the site. Use a different browser (Chrome or Firefox are recommended) or update to the most current version.
Note: If your company has single sign-on, see Single sign-on troubleshooting.
If you’re still not able to sign in, contact us for help.