Assign product access

As a primary, secondary, or SSO admin, you assign and unassign access to products and services whenever you need in your Autodesk account. To learn more about the roles of admins, see User Management admin roles.

Assign a product seat to users from any available subscription in your team (pool), or assign users to a specific subscription ID.

Assign seats from:

• Pool: Assign a product seat to users from any available subscription in your team. The system automatically handles seat assignments. As long as your team has enough seats, everyone keeps access.
• Subscription ID *1234: If you assign a user to a specific subscription ID, they will receive a seat from that subscription only. If the subscription expires, the user’s access to the product will end.

You assign seats in 3 ways:

• By product: Admins choose products by pool or subscription ID and assign users to them.
• By user: Admins choose users and assign products by pool or subscription ID.
  
• By group: Admins create groups and assign products to the entire group. You can’t link a group to a specific subscription ID, but after you add a user to a group, you can assign a specific subscription ID to that user.

Note: Admins using classic user management can only assign and unassign products and services by user. See Assign and unassign products and services in classic user management.

After you invite users, you can assign them to products right away in the By product section. Choose users one by one or upload a CSV file to assign several at once.

To assign individual users by product

1. Sign into your Autodesk Account at manage.autodesk.com.
2. Select User management > By product and select a team.
3. Select a product to see currently assigned users. You can see who has a seat from the main pool and who uses a specific subscription ID.
4. To assign users, choose Assign users.
   1. Enter each user’s name and email address.
   2. You can either assign user’s a seat from a specific subscription or from any available subscription (pool).
   3. Select Assign all items to assign all product items, or choose Customize assignment to select individual items and confirm with Assign.

Unassign individual users by product

1. Under By product, select a product to see currently assigned users..
2. To unassign access to the product and all services, select Unassign next to the user you want to remove.
3. If you want to only unassign specific product items, choose the arrow on the right. Clear the checkbox for any items you want to remove, then Save Changes.

To assign users in bulk by product

1. Prepare a CSV file with up to 5,000 users you want to import and assign.
   • Provide a single row for each user.
   • Add your first user on row 2. Row 1 will be ignored..
   • Provide at least 3 columns. The fourth column is optional:
     First name, last name, email address, and Subscription ID (optional).
     Note: If you don’t add a subscription ID, the system will assign the user to any available subscription for that product.
   • Save in CSV UTF-8 (Comma delimited) format if your list contains non-English alphabets such as Western European languages with accents (é, ü, ñ, etc.) or non-Latin scripts (Chinese, Arabic, Cyrillic, Korean, etc.)
   • Users that already have access to this product won’t be assigned another seat.
   •  Note: Users won't receive an email notification when you assign them through import.
2. Sign into Autodesk account at manage.autodesk.com.
3. Select User Management > By Product.
4. Select a team and a product.
5. Choose Assign users.
6. Go to the Import tab. Choose Upload CSV file. If you don’t want to assign all items, select Customize assignment, then choose or clear individual items as needed.
7. You can keep working while your file uploads. A notification will let you know when the import is complete.

After you invite users, you can assign individuals to a seat of your products in the By user section.

To assign products by user

1. Sign into your Autodesk account at manage.autodesk.com.
2. Select User Management > By User.
3. Choose a user to see which products they have and which ones you can assign.
4. To assign access to a product:
   • Select Assign to give the product and all included items to the user from any available subscription.
   • If you want to choose specific items or assign a seat from a specific subscription, choose the arrow next to Assign.
   • Use the drop-down to Assign seat from a specific subscription.
   • Select Customize to choose the items you want to assign, then choose Assign selected items.

To unassign products by user

1. Under By user, select a user to see currently assigned products.
2. Select Unassign to remove access to the product and all its associated items.
   Note: Products assigned by default or group aren’t unassignable from By user or By product.
   • To unassign only specific items, choose the arrow next to Unassign. Clear the checkbox for each item you want to remove, then select Save changes.

You can use groups to organise users and assign products to several people at once. Instead of assigning products one by one, create groups and add users. Then assign products to those groups. For example, assign AutoCAD to the Architects group, or assign Civil 3D and Navisworks Manage to the Civil Engineers group. To learn how to set up and manage groups, see Manage groups.

Note: You assign groups to your product pool. You can't assign them to specific subscription IDs. You can assign a user who’s part of a group to a specific subscription ID. To do this, use the Assign products by user method.

To assign or unassign products by group

1. Sign into Autodesk account at manage.autodesk.com.
2. Select User Management > By Group.
3. Select an existing group.
4. Choose the Products tab..
5. To assign a product to a group, select Assign.
6. To unassign a product from a group, select Unassign.

Note: Make sure you have enough seats for everyone in the group before you assign products.